Once again, we came back that evening and nothing had changed, and there was no update from staff. Add to favorites. art collection. Add to favourites. Own or manage this property? 8.2 Very good (3392 reviews) Extremely clean Very good building. - Room was not cleaned once during our 4 day stay - even after explicit request it was still not cleaned (very odd during Corona times!) I read since that others. Some of the more popular Radisson hotels near Cologne Cathedral include: What are the best Radisson hotels in Cologne? This is the reason why we have invested in good soundproof, so our guests can relax in their rooms. Claim your listing for free to respond to reviews, update your profile and much more. We gave the details (room 212, date 25 July 2020 and email address) and returned the paper. Top room amenities include a minibar, air conditioning, and a flat screen TV. Enjoy free WiFi, a restaurant, and a rooftop terrace. Dear Guest, Thank you for haven chosen art'otel cologne for your stay in Cologne as well as for sharing your feedback with us. Only issue was that the doors to toilet and shower kept hitting the ceiling and could not open all the way. Enjoy free WiFi, 2 restaurants and breakfast. With hope to get another opportunity to welcome you, we are sending you our best regards. Sometimes the hotel may charge pet fees or have weight limit on pets. never miss a thing sign up. Please rest assured that this is not in line with our standard. Now £59 on Tripadvisor: art'otel cologne, Cologne. The entire staff was so accomodating since we were early for check-in and that we had missed the extensive breakfast buffet; our luggage was locked until the room was adaquately prepared and a large array of breakfast foods was served to us in the Lounge. About half an hour to 45 minutes later, a man arrived. An upscale traveling experience can be enjoyed at these 4 star Radisson hotels in Cologne: Which Radisson hotels in Cologne have reduced mobility rooms? When we told her of the issue, she simply wrote our room number down and said she would “try” to do something about it. View deals for art'otel cologne, by Park Plaza, including fully refundable rates with free cancellation. The nearby bus station Schokoladenmuseum connects you directly to the Cologne Train Station. I said we wanted a new one put into the room and would be back later that evening. Hotel. What are some of the property amenities at art'otel cologne? Our guests praise the comfy rooms in their reviews. Windsor Hotel 7.8 91 C$ View all deals . You’ll enjoy 218 guestrooms, many with coloured cubes overlooking the harbour, Pan-Asian cuisine in our award-winning Chino Latino restaurant, an indulgent sauna and signature cocktails on our alfresco patio surrounded by SEO’s artwork. Add to favourites. You can start your day with a buffet breakfast, which costs EUR 25 per person per day. The stylish hotel art'otel Cologne welcomes you directly at the Rheinauhafen harbour of Cologne. Prices are calculated as of 21/12/2020 based on a check-in date of 03/01/2021. See 1,328 traveller reviews, 643 candid photos, and great deals for art'otel cologne, ranked #47 of 279 hotels in Cologne and rated 4 of 5 at Tripadvisor. Deals. Location. After you leave the room, our team is allowed to enter and clean it or change the bed linen. In truth, it wasn’t even really about the coffee machine in the end (we love coffee but not so much that a lack of it would ruin a weekend!). Since we enjoy a great location in Cologne, it is possible that you can hear noise from the street sometimes. Which popular attractions are close to art'otel cologne? Hotels.com. We hope to have another opportunity to welcome you and to improve your impressions on our service. Inspiration’s everywhere at art’otel cologne. Breakfast at art’otel cologne is an ideal way to prepare yourself for a day of sightseeing or business. I understand that staff are usually trying their best and are often very busy. The next morning we once again went to reception where I asked a man working there to sort the problem with the coffee machine. complained about the non functioning airco in the days before our stay,.. One wonders if Covid is affecting the level of customer care or maintenance. Providing exceptional service is at the heart of what we do and it makes us very happy knowing that we met your expectations. Does art'otel Cologne by Park Plaza have special cancellation policies due to coronavirus (COVID-19)? art'otel cologne, Cologne: See 1,324 traveller reviews, 643 candid photos, and great deals for art'otel cologne, ranked #47 of 272 hotels in Cologne and rated 4 of 5 at Tripadvisor. Stay at this 4.5-star luxury hotel in Cologne. For adults, the fee is €13,90 a day. Conveniently located restaurants include Rheinau, Mederrano, and Brauerei zur Malzmuehle. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, it is 0.6 miles away from the centre of Cologne. Also due to the corona virus, the minibar is empty, but you can order everything via our reception, and our bar is open on Friday and Saturday from 6pm. Stayed here for 2 nights in the Panorama Suite. Does art'otel cologne offer any business services? I’m usually not one to leave negative reviews. They prepared for us a baby crib with blanket, pillow, baby dusch gel, etc. £76. Centro Hotel Ayun 6.5 66 C$ View all deals . Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. View deals for art'otel cologne, by Park Plaza, including fully refundable rates with free cancellation. We offer our breakfast in buffet style, so everyone can choose what he/she likes to eat. Additionally, Suites here are just the right mix of elegance and and comfort. Here are some popular Radisson hotels in Cologne that offer air conditioning: Which Radisson hotels in Cologne have a restaurant on-site? Stay at this 4-star business-friendly hotel in Cologne. Cologne Central train station is nearby. Yes, paid private parking nearby is available to guests. The perfect place to unwind. We however deeply regret the inconvenience during your stay. Hotel. Cologne Cathedral is minutes away. Dear Guest, We would like to thank you for sharing your impressions with us. Many travellers enjoy visiting Heinzelmaennchenbrunnen (0.7 miles), St. Ursula (1.1 miles), and St Kunibert Basilica (1.1 miles). For more information, visit the Radisson Response to COVID-19 page. Our guests praise the helpful staff and the clean rooms in our reviews. This designer hotel is in a shopping area and just off Lanxess Arena. We went as a family with a 6 months old baby. £65 ZenHotels.com. Guests praise the guestroom size. https://www.radissonhotels.com/en-us/hotels/artotel-cologne art’otel cologne is conveniently located in the Rheinauhafen area and has easy access to major public transport hubs. When we got back that evening, the same broken coffee machine was still in our room. Please see our partners for more details. art'otel cologne by park plaza Hotel in Altstadt-Süd, Cologne This hotel is located on the River Rhine in Cologne’s historic city center and features modern design, stylish rooms, free WiFi, and a large rooftop terrace. These Radisson hotels in Cologne have a bar or lounge available on the premises: Park Inn by Radisson Cologne City West - Traveler rating: 4.0/5 art'otel cologne - Traveler rating: 4.0/5 The hotel is located less than 2 km away from the Rhine Park and the Lanxess Arena. Wireless internet is available in the entire hotel at EUR 1 per 30 minutes. Hotel. This wasn’t really good enough, so we raised the issue with another staff member at reception that evening. At that stage, having dealt with three different members of staff, we decided we would be better off not stressing ourselves out any further by trying to get the issue resolved. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. All rooms include Interconnected Room, Balcony, Iron/Ironing Board, Safe, Electric Kettle, Bathtub, Wifi, Work Desk. Which room amenities are available at art'otel cologne? Enjoy free WiFi, a restaurant and a rooftop terrace. What a great beginning to a fabulous week in Germany. Are any cleaning services offered at art'otel cologne? Some of the best Radisson hotels in Cologne are: What are some popular Radisson hotels in Cologne with a 4 star rating? As there is always room for improvement, your constructive feedback will be discussed internally. Guests can enjoy an on-site restaurant and a lounge during their stay. Local attractions such as Cologne Cathedral and LANXESS Arena are worth a stop during your visit. Cologne Cathedral is minutes away. Response from Philip Skitch, General Manager at art'otel cologne, Response from acologne, Manager at art'otel cologne. Room types may vary. Cologne, 1.3 miles to Radisson Blu Hotel Cologne. We are delighted to know you had such a memorable stay and were satisfied with all aspects of it. A social venue in art'otel amsterdam with a kitchen, bar, library, lounge and gallery. Paparazzi restaurant and Bell Arte with assorted dishes are 100 feet from the venue. This is why my partner and I selected it for our trip to Cologne in February 2020. Booking.com. These Radisson hotels in Cologne have a bar or lounge available on the premises: Park Inn by Radisson Cologne City West - Traveller rating: 4.0/5 art'otel cologne - Traveller rating: 4.0/5 Wheelchair access is available at these popular Radisson hotels in Cologne: Do any Radisson hotels in Cologne have laundry service? Popular attractions Cologne Trade Fair Grounds and LANXESS Arena are located nearby. Visit the Altstadt (Old Town) to discover the Römisch-Germanisches Museum and the Wallraf Richartz and Ludwig Museum. stay updated on all the events and happenings at 5&33 . 1 / 30 More photos. Please see our partners for more details. We will reconsider this hotel for future stays if a proper response is received. The breakfast was extensive but service was non existent. Had a lovely size bath tub and separate shower. Best regards, art'otel cologne Management Team, Back from staying again at this hotel - we came back as first time we liked the hotel, the nice rooms and the location. hotel overview. 1 / 30 More photos. The venue is housed in main buildings. Firstly we would like to thank you for the compliments; We are happy that you were satisfied with the cleanness, the comfort, our location at the Rhine river and much more. Is parking available at art'otel cologne? Had to get everything on my own. Hotel Stadtpalais. The Art Hotel in Cologne is a beautiful hotel in a great location. Internet. Best regards, art'otel cologne Management Team, Quirky property with an interesting 21st century minimalist interior Friendly staff Views over the Rhein Excellent soundproofing Some rooms come with a interesting 'glass booth' which extends out of the building over the river Artwork is neutral unlike other Art'otel properties where it can be a bit overpowering, Dear Guest, We would like to thank you for having taken the time to review your recent stay. Room service is available at the following Radisson hotels in Cologne: Continue your visit to www.tripadvisor.co.uk, Roman-German Museum (Romisch-Germanisches Museum), Tripadvisor Plus Subscription Terms & Conditions, Hotels near Roman-German Museum (Romisch-Germanisches Museum), Hotels near NS Documentation Centre of the City of Cologne, Hotels near Leverkusen-Schlebusch Station, Hotels near Geldernstrasse/Parkgurtel Koln Station, Hotels near Fachhochschule Bonn-Rhein-Sieg. Poor design. We hope that despite the negatives encountered, we will have the opportunity to welcome you back for a more memorable experience. $65. You are completely right, what you experienced is something that not should have happened and we are very sorry for the inconvenience. WiFi is free, and this hotel also features a restaurant and a gym. Is art'otel cologne located near the city centre? Children under the age of eight enjoy a complimentary breakfast with their parents, while children between the ages of eight and 12 pay half price. Just after a few steps, you will reach the historic Old Town with the Cologne Cathedral and the shopping street, Schildergasse. The technical team had been made aware of the issue and has since resolved the problem; we are sorry for the lack of communication around it. This is the version of our website addressed to speakers of English in the United States. Dear Guest, Thank you for haven chosen art'otel cologne for your stay in Cologne and for sharing your feedback with us. The pet policies of art'otel cologne, by Park Plaza are listed below. Our travellers like these spa hotels in Cologne: Mauritius Hotel & Therme. art'otel cologne by park plaza. your event at 5&33. $65. The broken coffee machine was never even mentioned, as if it hadn’t been raised with three separate staff members. All rooms include Interconnected Room, Air Conditioning, Iron/Ironing Board, Work Desk. be creative. Cologne Marriott Hotel 8.7 157 C$ View all deals . We are very sorry to read that your stay with us was not in line with your expectations. This on-site spa offers massages • Outdoor pool • Bar • Restaurant • Free WiFi • Central location; Hyatt Rege View Deal. Great size suite with nice views and loved the fact that could open the windows. Free cancellation Pay in Installments. He inspected the machine and said it was broken and offered us a kettle instead. Here are some popular Radisson hotels in Cologne that offer laundry service: Which Radisson hotels in Cologne have a bar or lounge on-site? - Fresh towels only upon explicit request - Super noisy room at main road - Minibar was empty, Bar was closed - On one day, a lady entered our room and woke us up in the early morning (there was no „Do not disturbe“ sign available), Dear Guest, Thank you for sharing your feedback with us. Free cancellation. Plasma televisions come with cable channels and pay-per-view films. We’re opposite the Chocolate Museum in the Rheinau docks and a short walk from the World Heritage Cologne Cathedral. TA reviews also look generally favorable. We are sorry if there has been any misunderstanding regarding our offer and service. Reduced mobility rooms are available at the following Radisson hotels in Cologne: What are some Radisson hotels in Cologne that offer a sauna? The person tending the desk gave us a piece of paper to write down the complaint and that it would be taken care off.

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